Madelynn M Clg

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Anaheim-Santa Ana-Garden Grove, California


stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Updated by user Feb 18, 2020


Original review Feb 16, 2020
The company never specified that you have to bring a 50 dollar cash deposit for the room. We read the email over and over and it says bring a debit card or cash for the deposit. After my husband paid, the lady then said we would not get the refund and started SCREAMING for no reason. We were nothing but calm and patient and she screamed at us for about 5 minutes. We spent $161 on the crappiest little motel with the worst service. I have never experienced worse customer service before. We would highly appreciate getting a refund on the 50 dollar deposit or a full refund for the inconvenience. They were not accommodating whatsoever. My email is maddy.wilkins.8@***.com
View full review
  • Worst customer service

Preferred solution: Full refund

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content
  • PissedConsumer is on the Inc. 5000 list

For more information read Blog article